Terms of Service
Please read these terms carefully before using our services. By engaging TPNexa, you agree to be bound by these terms.
Last updated: October 19, 2025
These Terms of Service ("Terms") govern your use of services provided by TPNexa ("we," "us," or "our"). By accessing our website or engaging our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
Services Provided
- •TPNexa provides web development, e-commerce solutions, custom applications, cloud infrastructure, DevOps, and related digital services
- •All services are provided on a project basis or subscription model as agreed upon in writing
- •Service specifications, deliverables, and timelines will be outlined in individual project agreements
- •We reserve the right to modify or discontinue services with reasonable notice
Client Responsibilities
- •Provide accurate and complete information required for project execution
- •Respond to queries and provide feedback within agreed timeframes
- •Provide necessary access to systems, accounts, and resources as needed
- •Review and approve deliverables in a timely manner
- •Make payments according to agreed terms and schedules
Payment Terms
- •Payment terms will be specified in individual project agreements
- •One-time projects typically require a deposit before work begins
- •Monthly subscriptions are billed in advance on a recurring basis
- •Late payments may incur additional fees and service suspension
- •Refunds are subject to our refund policy outlined in project agreements
Intellectual Property
- •Upon full payment, clients receive ownership of custom code and designs created specifically for their project
- •TPNexa retains rights to reusable components, frameworks, and tools used in development
- •Clients must have rights to any content, images, or materials they provide
- •We may showcase completed projects in our portfolio unless otherwise agreed
- •Third-party licenses and tools remain subject to their respective terms
Warranties and Limitations
- •Services are provided 'as is' without warranties of any kind, express or implied
- •We strive for quality but do not guarantee error-free or uninterrupted service
- •We are not liable for indirect, incidental, or consequential damages
- •Our total liability is limited to the amount paid for the specific service
- •Clients are responsible for maintaining backups of their data
Termination
- •Either party may terminate services with written notice as specified in agreements
- •Clients remain responsible for payment of services rendered up to termination date
- •We reserve the right to terminate services for breach of terms or non-payment
- •Upon termination, we will provide deliverables completed to date (subject to payment)
- •Recurring subscriptions can be cancelled with 30 days notice
Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the course of the engagement. This obligation survives termination of services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in India.
Questions About Terms
If you have any questions about these Terms of Service, please contact us:
Email: contact@tpnexa.com
Phone: +91 9579224129
Note: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.